IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) Software, Hardware, Services and Research Papers

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IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)

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Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps

by Global Knowledge

January 2006 - (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.

(WHITE PAPER)

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Combat Cybercrime, Demonstrate Compliance and Streamline IT Operations

by ArcSight, Inc.

March 2010 - (Free Research) This whitepaper discusses the requirements for a universal log management solution and specifically describes how ArcSight Logger 4 delivers on those requirements. A recent cyberespionage incident at Boeing Corporation is highlighted as an example. Read more to find out.

(WHITE PAPER)

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HP Integrity Server Blades and Oracle Real Application Clusters (RAC) in SAP Application Environments

by Arrow ECS HP Group and Intel

October 2009 - (Free Research) Enterprises that rely on enterprise resource planning and business intelligence applications have a solution that can manage exploding volumes of data while lowering cost and simplifying operations. HP Integrity server blades are designed to be always available, always scalable, and always virtualized to support applications such as SAP.

(PRODUCT OVERVIEW)

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Panduit's Interactive Resource Center - Unified Physical Infrastructure

by Panduit

February 2010 - (Free Research) During this unique and interactive event, learn more what unified physical infrastructure entails and how it can help you address the challenges of the core systems – control, power, completion, security and communications – that have traditionally existed in a siloed environment.

(INFORMATION CENTER)

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Cloud Computing: Business Benefits With Security, Governance and Assurance Perspectives

by ISACA

December 2009 - (Free Research) This paper clarifies what cloud computing is, identifies the services offered in the cloud, and also examines potential business benefits, risks and assurance considerations.

(WHITE PAPER)

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Delivering Top Performance for High-Volume Traffic Sites

by Verio

January 2010 - (Free Research) PrecisionPros needed a hosting solution to accommodate high-volume, e-mail marketing campaigns and Web traffic driven by their clients. Learn how they used Verio's server management and web hosting solutions to deliver customizable solutions and a VAR that truly knows Verio servers and how to customize them for enhanced performance.

(CASE STUDY)

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IDC Report on ITIL: How to manage the IT Service Lifecycle

by Hewlett-Packard Company

October 2008 - (Free Research) Read this IDC white paper to learn more about IT Infrastructure Library implementation and the ITIL service management lifecycle.

(WHITE PAPER)

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Network Virtualization Planning Guide

by Vyatta Inc.

January 2010 - (Free Research) Read this paper to learn how virtual networks become a necessary tool to facilitate and secure communications between virtual machines and within virtual servers.

(WHITE PAPER)

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Why You Need an Infrastructure Provider - The Top 10 Things to Look For When Choosing One

by Verio

January 2010 - (Free Research) In today's competitive environment, it is paramount for VARs and systems integrators to identify outsourced infrastructure providers that can deliver solutions that meet the new demands of IT departments. This paper will discuss the top 10 things to look for when seeking an infrastructure provider.

(WHITE PAPER)

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Childress Klein Properties Case Study: Streamlining Property Management with a Unified Physical Infrastructure to Deliver Sustainability Benefits

by Panduit

January 2010 - (Free Research) In this case study about Childress Klein Properties, you’ll learn how to integrate thirteen disparate and traditionally proprietary critical building systems into a single, converged network for centralized control and monitoring which supports overall operational and sustainability objectives.

(CASE STUDY)

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Video: Connected Buildings and Panduit's New World Headquarters

by Panduit

January 2010 - (Free Research) Watch this videocast to learn about energy efficiency, communication and Unified Physical Infrastructure.

(VIDEO)

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Benefits of Outsourcing with Verio

by Verio

January 2010 - (Free Research) Leveraging an experienced IT infrastructure service provider like Verio, off-loads the time, resources, and attention to non-core business functions. Read this whitepaper to learn 10 key benefits of outsourcing your IT infrastructure or SaaS platform with Verio.

(WHITE PAPER)

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Multimedia: Interactive Data Center Tool

by Panduit

January 2010 - (Free Research) View this presentation to manage the complex infrastructure challenges in today's data centers, Panduit UPI-based solutions offer a guiding vision to effectively connect, manage, and automate the physical infrastructure--ensuring operational continuity and efficiency.

(PRESENTATION)

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Gartner Newsletter Series #2: Implementing Virtualization through Data Center Physical Infrastructure Optimization

by Panduit

January 2010 - (Free Research) This newsletter will focus on the fundamental issues and key trends in deploying a smart data center using a Unified Physical Infrastructure℠(UPI) approach.

(NEWSLETTER)

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Challenges and Opportunities of the Payment Card Industry: A White Paper by the IT Compliance Institute

by Tripwire, Inc.

January 2007 - (Free Research) Enterprise businesses require the control framework involved in the PCI DSS to help improve internal operational, security and audit performance. This white paper details how alignment of business and PCI goals is important to ensure continuity and meet all internal security standards.

(WHITE PAPER)

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Windows 7 Review Guide

by Global Knowledge

May 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.

(WHITE PAPER)

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Five Steps to Gaining Control and Managing Complexity in the Data Center through Service Automation

by BMC Software, Inc.

June 2009 - (Free Research) Automating your data center can improve operational efficiency and give you control over service quality, security, and business agility, while simultaneously reducing risk and costs. Learn how five simple steps can help you chart your course to automation and show you how to develop a deliberate and well-planned incremental approach.

(WHITE PAPER)

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ActiveRoles Server: Active Directory Management - Free Trial!

by ScriptLogic Corporation

April 2009 - (Free Research) Businesses today grow and change at a frantic pace, making Active Directory (AD) management one of the most time-consuming IT tasks. AD administrators struggle to keep up with requests to create, change or remove user access to various network resources.

(TRIAL SOFTWARE)

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ChangeAuditor for Exchange - Critical change Alert - Free Trial!

by ScriptLogic Corporation

April 2009 - (Free Research) Exchange is part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor for Exchange is the answer.

(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Blue Coat: The Technology Leader in Application Delivery Networking

by Blue Coat

June 2009 - (Free Research) Check out this comprehensive microsite to view white papers, videos, press releases, case studies, and webcasts highlighting Blue Coat's application delivery networking solutions.

(MICROSITE)

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Revolutionizing Access Management with Shared Authorization Services

by Oracle Corporation

November 2008 - (Free Research) Read this whitepaper to learn how externalization and the consequent centralization of authorization policies leads to better policy transparency, improved compliance and quicker IT response to evolving regulatory requirements.

(WHITE PAPER)

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Ingersoll Rand Increases Business Agility with Microsoft Online Services

by Microsoft

May 2009 - (Free Research) Ingersoll Rand is a global diversified industrial firm. Ingersoll Rand contracted with Microsoft to standardize desktops, improve infrastructure, and optimize the IT platform resulting in lower IT costs, better agility and increased service levels.

(CASE STUDY)

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Successful Private Clouds: Proven Best Practices & Case Studies

by Surgient

January 2010 - (Free Research) Learn how you can deploy an enterprise private cloud in less than 30 days with Brian Wilson, Surgient VP of Services.

(WEBCAST)

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